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STORE POLICIES

Terms & Conditions

Last updated: July 2026

1. Acceptance of These Terms

By accessing this website, creating an account or placing an order with Vitalize Peptides, you agree to these Terms & Conditions and all policies linked or displayed on the website.

Do not use the website or place an order if you do not agree to these terms.
 

2. Age Requirement

Customers must be at least 18 years old to access restricted store functions or place an order.

By completing checkout, you confirm that you meet this age requirement and that the information you provide is accurate.
 

3. Research Use Only

All products offered by Vitalize Peptides are supplied strictly for laboratory research, analytical testing and educational purposes.
 

Products are not intended for human consumption, veterinary use, diagnosis, treatment, prevention or therapeutic application.
 

Customers are responsible for ensuring that their purchase, possession, handling and use of all products comply with applicable local, state and federal laws.
 

4. Product Format

Products are generally supplied as freeze-dried lyophilized powders in sealed vials.
 

Orders do not include syringes, bacteriostatic water, laboratory diluent or administration instructions unless specifically stated on the product page.
 

Product images are provided for presentation purposes. Packaging and appearance may vary slightly without changing the listed product identity or quantity.
 

5. Product Information

Vitalize Peptides aims to present clear and accurate product names, quantities, prices and descriptions.
 

However, website content may occasionally contain typographical errors, inaccuracies or incomplete information. We reserve the right to correct errors and update product information before fulfilling an order.
 

6. Orders

Submitting an order does not guarantee acceptance.
 

We reserve the right to refuse, limit or cancel an order where necessary, including suspected fraud, incorrect information, inventory errors, prohibited use or failure to complete payment.
 

Customers are responsible for providing accurate billing, contact and shipping information.
 

7. Prices and Payment

All prices are displayed in U.S. dollars unless otherwise stated.
 

Customers must follow the payment instructions provided during checkout or by email. Orders using a manual-payment method are not considered paid until the payment has been received and confirmed.
 

Unpaid orders may be cancelled after the payment period stated in the customer’s order instructions.
 

8. Inventory

Product availability is subject to change.

Inventory may be reserved when an order is placed. If an ordered product becomes unavailable, the customer will be contacted and may receive a refund, replacement option or revised fulfilment estimate.
 

9. Shipping

Orders are currently shipped within the United States according to the available shipping methods shown at checkout.
 

Processing and delivery estimates are not guaranteed and may be affected by weekends, holidays, carrier delays, weather or circumstances outside our control.
 

Please review the separate Shipping Policy for complete details.
 

10. Returns and Refunds

Return requests must comply with the Return & Refund Policy displayed during checkout.
 

Products generally must remain unused and unopened, with the original sealed cap attached and unbroken.
 

Do not send products to the administrative office address. Approved return instructions and the appropriate return address will be provided after the request is reviewed.
 

11. Prohibited Conduct

Customers may not:
 

  • Purchase products for unlawful purposes.

  • Represent products as approved medical treatments.

  • Use the website fraudulently.

  • Attempt to interfere with the security or operation of the website.

  • Copy, resell or misuse website content without authorization.

  • Provide false billing, age, shipping or identity information.
     

12. Intellectual Property

The Vitalize Peptides name, logo, product images, website design, text and other original content are owned by or licensed to Vitalize Peptides.

They may not be reproduced, distributed, modified or commercially used without written permission.
 

13. Third-Party Services

The website may use third-party services for hosting, payments, email, shipping, analytics or other business functions.

Vitalize Peptides is not responsible for interruptions or errors caused solely by third-party platforms, carriers or service providers.
 

14. Disclaimer of Warranties

The website and its content are provided on an “as available” basis.

To the fullest extent permitted by law, Vitalize Peptides disclaims warranties not expressly stated on the website, including warranties relating to uninterrupted website access or suitability for a use outside the stated research purpose.

Nothing in these terms excludes rights that cannot legally be excluded.
 

15. Limitation of Liability

To the fullest extent permitted by applicable law, Vitalize Peptides will not be liable for indirect, incidental, special or consequential losses arising from misuse of products, prohibited applications, inaccurate customer information or events outside our reasonable control.

Any liability that cannot legally be excluded will be limited as permitted by applicable law.
 

16. Indemnification

You agree to hold Vitalize Peptides harmless from claims, losses or expenses arising from your unlawful use of the website, violation of these terms or use of products outside their stated research purpose.
 

17. Changes to These Terms

We may update these Terms & Conditions when business practices, website functions or legal requirements change.

The revised version will be posted on this page with an updated effective date.
 

18. Governing Law

These terms are governed by the laws applicable in the State of California and the United States, without limiting any consumer rights that apply under mandatory law.
 

19. Contact

Questions about these Terms & Conditions may be directed to:

Email: Vitalizepeptides@gmail.com
Phone: 408-916-5802

Administrative office:
5595 Winfield Blvd
San Jose, CA 95123

This administrative office is not a returns address.

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